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  1. #1
    Fish Food
    Join Date
    Jul 2009
    Posts
    7

    Angry Pokerstars account security flagging

    Hi ive just found out my account has been flagged and i cant make a deposit in real money. Wtf can anyone explain why they would do this. Ive emailed them but as usual i still havent recived a reply. The email also is asking my relation to another player but i have no idea who it is and now they want proof of my identification. Im pretty pissed off about it all and really dont know what is going on can anyone else shed some light on the situation.

    Cheers
    Pete

  2. #2
    Chaser dissata's Avatar
    Join Date
    Jan 2009
    Location
    Fort Worth, Texas
    Posts
    188

    Default

    maybe you should...


    send in identification?

  3. #3
    Fish Food
    Join Date
    Jul 2009
    Posts
    7

    Default

    why now ive been playing on the site for over 3 years without drama.

  4. #4
    Chaser dissata's Avatar
    Join Date
    Jan 2009
    Location
    Fort Worth, Texas
    Posts
    188

    Default

    okay. then don't. good luck complaining.

  5. #5
    Fish Food
    Join Date
    Jul 2009
    Posts
    7

    Default

    why should i take the risk of identity theft by emailing them my id. They dont bother replying to my emails so why should i risk it

  6. #6
    Stu Ungar obga's Avatar
    Join Date
    May 2006
    Location
    USA - VA
    Posts
    2,843

    Default

    Quote Originally Posted by pete8182 View Post
    Hi ive just found out my account has been flagged and i cant make a deposit in real money. Wtf can anyone explain why they would do this. Ive emailed them but as usual i still havent recived a reply. The email also is asking my relation to another player but i have no idea who it is and now they want proof of my identification. Im pretty pissed off about it all and really dont know what is going on can anyone else shed some light on the situation.

    Cheers
    Pete

    lol i find this hard to believe

    here we have pete who is probably under the age and was doing shady shit on his stars account

    now stars wants to see he is who he says he is

    and he is afraid of "identity theft" least we not forget pete you were playing online poker , typing in your password which hackers could as easily steal.

    if you aint got no problems then you should have no problem sending them your info. just fax it to them if you're worried about identity theft.

    stars ALWAYS replies to emails.

  7. #7
    Fish Food
    Join Date
    Jul 2009
    Posts
    7

    Default

    yeah 6 to 8 hours later they reply. and im not underage im 26 dickhead. I havent been doing anything shady ive been playing with them for over 3 years without drama. and yes hackers could easily steal my password id rather lose the 50 or so dollars in my account than have some asshole steal my id and rack thousands of dollars of debt

  8. #8
    Fish Food
    Join Date
    Jul 2009
    Posts
    7

    Default

    and to be honest faxing them my id is not my main concern. The fack they flagged my account without contacting me is pathetic i only found out there was a problem when i tried to deposit into my account and couldnt.

  9. #9
    Stu Ungar obga's Avatar
    Join Date
    May 2006
    Location
    USA - VA
    Posts
    2,843

    Default

    so they cant respond to pete about his account but they can respond to me about my laundry question, pete who is being honest here?

    date Wed, Jul 1, 2009 at 12:15 PM
    subject PokerStars Support - laundry question
    mailed-by pokerstars.com

    Hello obga,

    Thank you for your email.

    Many of us share the same feelings toward laundry, unfortunately, after an
    exhausting research, we could not find any new invention or gadget, just a
    washing machine.

    If you have any issue or question with regard your account, please contact
    us.

    Thank you for playing at PokerStars.

    Regards,

    Pierre A
    PokerStars Support Team


    ----- Original Message -----
    From:
    Sent: 2009/07/01 11:56:58
    To: support@pokerstars.com
    Subject: laundry question

    >I know this is irrelevant to poker but pokerstars support has never left
    me
    >down.
    >
    >
    >I have laundry to do, unfortunately I hate doing laundry, like its hate
    when
    >I hold KK and the flop comes ace high, and my c bet gets flat called.
    >
    >What are some ideas about doing my laundry that wouldn't make it so
    mundane.
    >
    >Thanks in advance

  10. #10
    Fish Food
    Join Date
    Jul 2009
    Posts
    7

    Default

    try getting a reply from security@pokerstars.com dickhead thats where my problem is not support retard

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