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01-28-2008, 12:14 PM
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Super Moderator
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Join Date: Feb 2006
Location: Nottingham, UK
Posts: 6,119
Limits Played: $0.50-$1 NL
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Stars update and AVG
AVG is saying there's a virus in the Stars update from today. According to a google search this is a false alarm, but nevertheless even saying "ignore" when it warns me doesn't help as the update won't finish before I get this error message.
I've tried reinstalling stars. How do I disable AVG?
Any thoughts?
__________________
For Free Money, Poker Gifts and Rakeback I recommend PokerSourceOnline.
I have to recommend Cardrunners for superb poker coaching. It was honestly the single biggest improvement in my game signing up there! Sign-up fee might seem steep, but it pays itself back within weeks.
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01-28-2008, 12:40 PM
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Super Moderator
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Join Date: Feb 2006
Location: Nottingham, UK
Posts: 6,119
Limits Played: $0.50-$1 NL
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Well they took about 0.4 minutes to reply to my email:
Quote:
Hello,
Thank you for your email.
The problem you are experiencing is related to a recent (but now out
of date) update which was made to AVG anti-virus definitions. This
caused the Resident Shield portion of the AVG software to incorrectly
identify some parts of the PokerStars software and update process as
being infected with the Downloader.Swizzor threat.
This was a false alarm, and AVG recently updated their definitions to
resolve the problem. Here are the steps to ensure you have the latest
version:
1) Go to Start > All Programs > AVG 7.5 > AVG Control Center, or
double-click on the AVG icon near the time (bottom right of your
computer screen). The AVG Control Center page will open.
2) Click on Check for Updates. The update window will appear. Please
select and install all the available updates - you may have to repeat
this step a number of times to ensure you have them all.
Please accept our sincere apologies for the problems you have
experienced, even though they were out of our control. PokerStars
would never take any actions that would deliberately harm or damage
your computer. We can assure you that there are no viruses, malware
or spyware in your PokerStars software.
False identifications from AVG are actually quite common; you can read
about them here:
AVG cries wolf at Adobe Reader | The Register
AVG false alarm - Google Search
If this problem caused you to miss a tournament you were registered
for, please email us back with the subject line "REFUND: tournament
#XXXXXXXX". Please note that it may take us a little while process the
refunds, so we would greatly appreciate your patience in the meantime.
Please let us know if you have any further questions on this.
Thank you for choosing PokerStars!
Nikki A.
PokerStars Support Team
Regards,
Nikki A.
PokerStars Support Team
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Damn they're good.
__________________
For Free Money, Poker Gifts and Rakeback I recommend PokerSourceOnline.
I have to recommend Cardrunners for superb poker coaching. It was honestly the single biggest improvement in my game signing up there! Sign-up fee might seem steep, but it pays itself back within weeks.
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01-28-2008, 12:48 PM
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Stu Ungar
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Join Date: Aug 2006
Location: Victoria, BC (Canada)
Posts: 2,010
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I bet Nikki is hot
__________________
If you feel you have a question, dont be lazy; make sure you have asked yourself first. Then search the forum, then just fucking google it to get as much detail as you can. You may then seek clarification on specific points from others.
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01-28-2008, 12:49 PM
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Super Moderator
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Join Date: Feb 2006
Location: Nottingham, UK
Posts: 6,119
Limits Played: $0.50-$1 NL
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Quote:
Originally Posted by Pinguaq
I bet Nikki is hot
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Agree.
But is she hotter than Tina from Red Kings?
__________________
For Free Money, Poker Gifts and Rakeback I recommend PokerSourceOnline.
I have to recommend Cardrunners for superb poker coaching. It was honestly the single biggest improvement in my game signing up there! Sign-up fee might seem steep, but it pays itself back within weeks.
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01-28-2008, 01:26 PM
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Super Moderator
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Join Date: May 2005
Location: Ireland
Posts: 4,524
Limits Played: Play Money
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Sara at RedKings is hottest of all.
__________________
For the best rakeback rates, greatest choice of poker rooms, more promotions, tournaments and bigger $$$ freerolls than any other rakeback affiliate, visit RakeTheRake, one of the largest and most reputable poker rakeback affiliates in the world.
Get constant bonuses and superb customer support at RedKings. (Non-US only){its rigged for me but prob not u }
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01-29-2008, 11:34 PM
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Fish Food
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Join Date: Jan 2008
Posts: 10
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Odd, the instructions by pokerstars didn't work for me. Luckily AVG updated their vault list rather fast |
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