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Go Back PokerForums.org > Online Poker > Online Poker Room Discussion > Full Tilt Poker.com not safe

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  #11 (permalink)  
Old 02-05-2008, 10:27 AM
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obv u got tricked by some tricky little irish leprechaun.....ur not the first tho.
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  #12 (permalink)  
Old 02-05-2008, 12:22 PM
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There is no evidence that the information was stolen from the site. OP is implying that if someone gets access to my Visa card they can use it to deposit on Poker sites and Visa won't care. Bull Shit. Tell Visa you never, EVER deposited there, you dont know who or how they got access to your info and you need to cancel this card and reverse the charges.

Is it a pre-pay or regular card?
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  #13 (permalink)  
Old 02-05-2008, 03:26 PM
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Quote:
Originally Posted by tundraman View Post
I have talked to FTP and they admit that somehow, someone accessed my credit card info from their site. Although I never made a deposit and never played, my Visa info was stored on their site.
Full Tilt isnt the ones to blame, someone stole your card details from someone else and then used those details to get money into Full Tilt. Your issue is with Visa and Visa only.

Report your card stolen and get a new card with a new number issued and claim back the funds as a fraudulent transaction, remember it is up to Visa to prove you authorised the transaction, not you to prove you didnt.
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  #14 (permalink)  
Old 02-05-2008, 03:29 PM
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lol if you never used the card on ftp how could they (the site) steal your details?

obv someone else has got hold of your card info.
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  #15 (permalink)  
Old 02-05-2008, 03:30 PM
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Maybe it is your information that is not safe.
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  #16 (permalink)  
Old 02-05-2008, 04:00 PM
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at least you can take comfort in the fact that they wont be able to cash out if they used your card..If u never deposited with the card at the site I dont see how they could steal your info there..Probably some retail cashier with a photographic memory memorized it and then used it, its really the main method for stealing CC info these days (since all sites require cvv2) and thats only found on card, unless they are very sophisticated hackers...even if ur number was at the site its very secure, if someone hacked it, i think the problem would be more widespread as i doubt they would settle for a $400 payday, since the equipment and expertise to hack such a system would require 1000x that amount..
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  #17 (permalink)  
Old 02-05-2008, 05:25 PM
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I don't know how they scammed my card, whoever it was, I even have it enrolled in verified by Visa. Here is one of the emails I received from FTP.


First of all, let me apologize for the predicament you find yourself in.
Identity theft can be unnerving to say the least and we hope we can get
to the bottom of this as soon as possible.

We're sure your main concern at this point is being reimbursed for the
charges which you have incurred. Please know however that any
reimbursements will not be facilitated by Full Tilt Poker. You will have
to take up the case with your financial institution who will formalize
the reimbursement procedure with us directly in the form of a
chargeback.

What we can do at this stage to prevent any further fraud on our site is
to track down the aforementioned charges. Simply reply to this email
with your credit card number and we will shut down the account involved
and have the card flagged to prevent further usage. To put you at ease
please know that we will not require any additional information such as
the expiry date or CVN (Card Verification Number).

We look forward to your reply. If you have any further questions or
concerns, please let us know.

Regards,

Matthew C
Security and Fraud
Full Tilt Poker

Anyway, now I wait for the bank to send the charge back forms and see what happens. FTP seems to favor a charge back so I don't see why Visa should have a problem with it. Just beware of thieves out there, they can even outwit Verified by Visa and FTP.
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  #18 (permalink)  
Old 02-05-2008, 10:18 PM
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It doesn't seem as though much outwitting was going on here. If you really wanted to, you could get someone's CC info and use it online. FTP and visa are fully aware of this and they are just following standard procedure to get your money back to you. This will not happen overnight.

Just make sure you keep your information safe. If this happens too often, credit card companies will definitely take note. GL.
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