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  #1 (permalink)  
Old 05-12-2007, 11:26 AM
Fish Food
 
Join Date: Jun 2005
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Default titan grumble

Hi

I recently signed up with titan poker, and I am fully aware they need to protect themselves from fraud and so on but as they run on the playtech software I assumed they would work like betfred. I opened the account thinking that I would be able to move money in and out using my debit card...but no. I can deposit using it but they won't offer withdrawals to it.

Its a UK based card processing company and would charge say 35p to send it back to my card. Now I have to wait up to 22 days for a paper cheque. The main thing that bugged me was that they don't withdraw the money until I have lost the deposit I made so they could have just not taken it out and closed my account.

The reason I am annoyed is that I came home to find my boiler completely broken and needing a plumber urgently I need all the cash I can get. I now have to wait for what seems like such a daft system. We are in the 21st Century and if some poker rooms can provide good customer service and easy deposit/withdrawals why can't others???

Another thing, if you have a problem email them do not talk to live help as they don't seem to know much and tend to "get disconnected" when a question they don't know is asked.

Sorry rant over!!! Do you know of any online rooms that will allow easy backwards and forwards moving of funds using a UK debit card?
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  #2 (permalink)  
Old 05-12-2007, 11:53 AM
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Stu Ungar
 
Join Date: May 2006
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Titan sucks. PokerStars and PP can credit back to CC
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  #3 (permalink)  
Old 05-12-2007, 12:33 PM
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VC poker let you move money back to a credit/debit card easily. They can also do bank transfer which is pretty sweet.

Site sucks though
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Old 05-12-2007, 04:42 PM
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William Hill POker is Easy and good. real quick too
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  #5 (permalink)  
Old 05-12-2007, 06:00 PM
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Quote:
Originally Posted by DaFish View Post
Titan sucks. PokerStars and PP can credit back to CC
For Pokerstars... they do this for US players too?
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  #6 (permalink)  
Old 05-17-2007, 01:49 AM
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I belive CDPoker could do it easily.

sorry about your boiler but these things happand only when you are running out of maney, me and Murphy are very good freinds, when ever something can go wrong ..... IT IS.

cheers
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