Welcome to PokerForums.org

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Results 1 to 2 of 2
  1. #1
    Fish Food
    Join Date
    Feb 2007
    Posts
    2

    Default Nucharge acting shady

    Seems like they were hacked lol...
    You can't connect securely from bodog... and their 24 hour support line phone # has been disconnected...
    paranoid? maybe but can somebody shed some light lol...

  2. #2
    Fish Food
    Join Date
    Feb 2007
    Posts
    2

    Default answer if anybody else had issues today

    Dear Valued Customer,

    We have unfortunately experienced some technical problems with our
    servers. Our system has failed to recognize the e-mail address that
    some of our customers have registered their accounts with.

    Also, some of our customers have had certain difficulties with their
    latest transactions, such as not receiving their pin and control
    number, not showing their purchase as available to be redeemed and
    sometimes double transactions that lead our customers to think that
    they have been double charged. Please rest assured that double
    charges have not taken place at all; what has happened is that due to
    our server issues, customers have tried to make a purchase more than
    once thinking that their first transaction had not gone through;
    therefore, they have actually made two purchases. Double purchases
    will be released within 72 hrs and will then be available for
    redemption.

    We are currently working at full speed to correct all these
    unfortunate issues; we expect to have a resolution in the next 72 hrs.
    If you have
    experienced any of the above described issues or any others, we kindly
    ask you to bear with us while we correct the situation.

    Please feel free to e-mail us within 72 hrs if by then you are still
    experiencing the same problems; we will then be more than glad to
    take care of your queries.
    In the meantime our customer support services will be available to
    update all our valued customers on any progress made.

    We deeply apologize for the inconvenience, and your patience and
    understanding is much appreciated.

    Have a great weekend,

    Nu Charge Customer Support Team.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •