This is why we play PokerStars. Under my river rat section where my ISP blocked my ports and busted me out of a qualifier to Monte Carlo.. this was their response. their solution worked!!

"Sometimes either an ISP or a personal firewall will be blocking one of
these ports. You may be able to work around this blockage by changing
the port that PokerStars' software uses from one to the other.

To do this, you will need to change a line in the text file USER.INI.
You will find this file in the PokerStars folder which is normally
found in the Program Files folder on your primary hard drive (usually
the C: drive).

Make sure you have closed the PokerStars program. Load USER.INI into
Notepad or your favorite text editor (don't use a word processor). If
there is not a [Connect] section, add one, followed by the userport
line with the port number.

Here is how the [Connect] section should look after your
modifications:

[Connect]
userport=443

You may interchange 443 and 26002 above, trying either one. As port
443 does not seem to be working for you, you may wish to change to
port 26002 instead.

I have looked into your playing history for Tournament #39111846 and
found that you missed a substantial portion of this tournament. As we
consider you a valued player at PokerStars I have issued a credit of
8000 FPP to your account. You may use these to register for the next
Round 2 qualifier on January 14th at 13:30 EST."

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Doberman: "but Sarge, isn't poker gambling and just luck?"
Sgt. Bilko:" not the way I play it"

I love pokerstars

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