he dared us to email support and have them do something...so i did.
Hello Sean,
I appreciate the time you took to write us regarding your concern. As
we cannot monitor every table 24 hours, we are glad to have players as
our "eyes and ears".
After review of the chat log, we have decided to remove this player's
chat privileges. Their language was totally inappropriate and abusive
to others. Our games are to be kept clean, fun, and a comfortable
environment for everyone. We cannot tolerate this type of behavior at
our tables.
The
PokerStars policy on players with multiple accounts is very
straightforward. Players are permitted one account only. We believe
that players with more than one account compromise the integrity of
our games.
It is our policy not to comment to third parties about the accounts of
other users, but we welcome reports such as these. They help us
maintain our high standards for game integrity. Please rest assured
that we will examine these accounts, and if they do belong to the same
person then the matter will be handled in a manner appropriate to our
policies.
Thank you for the report, and thank you for choosing
PokerStars!
Regards,
Dan C
PokerStars Support Team