I've been playing poker on the
Partypoker platform for a couple of months and apart from many other
inconvenients like very few players and hallucinating, unreal hand generated by
the defective software now I discovered another problem.
I registered a 3$
tournament, the money has been taken from my account, they showed up in the In
play section, but when I checked again, the tournament had already begun but my
table window never appeared for me. The money were still in the In play section.
I press the refresh option, the 3$ go away but not to my account.
the same day it happened again.
It seems the Customer Service cannot do
anything about it.
See below the answer I received from them:
Thank you for contacting Customer Service.
With regard to your
email I see that there is no amount is in play and you have played all the
tournaments with out any issue.Hence I would request you please write back to us
with tournament id where you had problem and I see that your current account
balance is 12.39 USD
You can the transaction history by following below
Log into your account
Click on Transaction history then select
from and to dates and submit.
In case you have further questions, we will be
more than happy to assist you. We are available 24/7.
Thank you for choosing
us as your online gaming site.
I personally don't want to have anything to do with the Patry
Poker platform anymore.
At least Pokerstars has more players and no
software issues like this piece of shit platform.
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June 7th, 2012 #1
- Join Date
- Jun 2012
- PFO Points
Buy in vanishes - tournament never starts (PartyPoker)
June 15th, 2012 #2
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