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  1. #1
    Private
    Join Date
    Jun 2012
    Posts
    1
    PFO Points
    1

    Default Buy in vanishes - tournament never starts (PartyPoker)

    Hi there,

    I've been playing poker on the
    Partypoker platform for a couple of months and apart from many other
    inconvenients like very few players and hallucinating, unreal hand generated by
    the defective software now I discovered another problem.
    I registered a 3$
    tournament, the money has been taken from my account, they showed up in the In
    play section, but when I checked again, the tournament had already begun but my
    table window never appeared for me. The money were still in the In play section.
    I press the refresh option, the 3$ go away but not to my account.
    Later on
    the same day it happened again.

    It seems the Customer Service cannot do
    anything about it.
    See below the answer I received from them:

    “Dear
    xxxxx,
    Thank you for contacting Customer Service.
    With regard to your
    email I see that there is no amount is in play and you have played all the
    tournaments with out any issue.Hence I would request you please write back to us
    with tournament id where you had problem and I see that your current account
    balance is 12.39 USD
    You can the transaction history by following below
    steps.
    Log into your account
    Click on Transaction history then select
    from and to dates and submit.
    In case you have further questions, we will be
    more than happy to assist you. We are available 24/7.
    Thank you for choosing
    us as your online gaming site.
    Best regards,
    Manoj
    Customer
    Service”

    I personally don't want to have anything to do with the Patry
    Poker platform anymore.

    At least Pokerstars has more players and no
    software issues like this piece of shit platform.


  2. #2
    Sergeant First Class bauss's Avatar
    Join Date
    Jun 2012
    Posts
    200
    PFO Points
    858

    Default

    That sucks, I would just stop playing at partypoker, and go to a better site with better support.
    Last edited by bauss; June 17th, 2012 at 01:06 PM.
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