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  1. #1
    Fish Food MikieCollins's Avatar
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    Post Full tilt closed my account which had $270 and over 8000 ftp

    My original name was IDj-Mickey-CI i hated this name so i asked support could i change it and they e-mailed me back very fast to tell me i couldnt. So i had a second card a decided to creater a new user name called Bite Da Bullets full tilt allowed me to deposit over and over and over with no issues untill i win and try to withdraw my money.
    I recieved a e-mail saying that my second account had been closed as it is against their policy to have more than one account to keep a level playing which i understand, at the end of the e-mail it asked do i want remaining funds from my Bite Da Bullets account transfered to my primary account which i replyed yes.
    A couple days pass and my money has not been credited so i attempt to e-mail them again. Now i have sent 9 e-mails in the space of 3 weeks and the only contact i get from full tilt is a automated e-mail confirming that it has been sent.

    Anyone have experience in this or any advise on what i can do. It would be much appricated.

    Cheers

  2. #2
    Fish Food
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    Default

    Sounds like they pocketed your money man, Id raise some hell.

  3. #3
    Fish Food MikieCollins's Avatar
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    Am trying to man but dont know how to go about it. No phone number to be found for full tilt and no reply from e-mails which is only way to contact em... So any advise would be deadly.


  4. #4
    Semi-Pro Moderator KnightofNarg's Avatar
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    twoplustwo has some onsite representatives. You might get more help there, though they're likely going to flame you for having had multiple accounts.

  5. #5
    Fish Food MikieCollins's Avatar
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    Thanks very much ill give that a shot. Hopefully they can help

  6. #6
    Fish Food MikieCollins's Avatar
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    How do i contact a onsite representative?

  7. #7
    Semi-Pro Moderator KnightofNarg's Avatar
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    Probably get an account on 2+2, then either PM them (FTPSean is one of them), or make a thread like you did here.

  8. #8
    Fish
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    That really sucks...I'm not sure if they will give you any leeway for that since you clearly made multiple accounts.

  9. #9
    Mike McDermott Av8tor009's Avatar
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    Default

    Quote Originally Posted by Johnny Cashout View Post
    That really sucks...I'm not sure if they will give you any leeway for that since you clearly made multiple accounts.
    Not a question of leeway... they offered to transfer the funds back... they didnt say it was being confiscated... so he has a legit point to ask for the money...
    Lead Columnist, BluffAway Online Poker Magazine


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