Since i sent them the hand hitory details they say they are looking at it again. I dont hold out much hope but got to try.
The game was pretty even at the time so no gain for me to try get out of it, i agree that if any account cut off for any reason by the site in sit go the game should be void then and there, would stop all this hassle.
I will never use that site again if i dont get money back, am sure they will lose out more than the 400 in long run , as little as that is to them though. oh well :-(