I haven't been on my ultimatebet account in a long time and I can't remember my password. When I click forgot my password it tells me an email cannot be sent and to contact member services.

I can't find a number for them anywhere on the site. Does anybody have one for them?

Their support will only get worse, they have just laid off 10% of the staff, this includes the Malta and Panama offices. You think your money is safe after the scandal, you have got to be kidding. When the security department are depleted by 10% how safe do you think you are.

Have you ever had difficulties depositing with a credit or debit card and live in Europe, particularly Eastern Europe and the UK, it is because you are considered to be high risk by living in that country and will never be able to deposit using this method.

Using WU or MG, why do you think it takes so long to be credited to your account??? Because, they have bought real peoples ID in Nicaragua or Philippines so they can pick up your funds, how safe is that?? Don't even get me started on the scandal. The developers put in a back door view of everybody's cards so that they knew when to fold and when to bet.

Finally, why is it that AP and UB have the same phone number for security.......is it because they are the same company. The same payments department, same support, same deposit center and same security department. For God's sake they even have the same tables. So all you players who said to us 'F*** this I'm off to AP/UB when we couldn't credit the useless bonus dollars, we laughed so much we had it as a quote of the day as you only spoke to the same agents.

So to the bosses in Costa Rica that thought it was fit to lay off all the agents that lied to the players, as instructed by you, over the never ending potripper and neo neo (and all the others that were never publically admitted to) how clever do you feel now?