First, they stop processing with epassport, and now electronic bank transfers get held for 2 weeks?
I submitted a withdrawal request last Friday night. I think it was Tuesday (I deleted that mail) when I got the approval notification.
Today I get the following:
Quote:
Dear XXXXXXXX,
We are contacting you regarding your recent Bank Transfer withdrawal XXXXXXXX for
$XXXX.XX.
Due to a technical issue outside of our control, your withdrawal may be delayed by
up to 3-5 business days.
The issue has since been resolved, and we expect all future bank transfer
withdrawals will be processed within the usual 7-10 business day period.
We apologize for any inconvenience that this delay may have caused.
Sincerely,
Full Tilt Poker Support
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So I wrote back. asking is this another 3 to 5 days from now, plus another 7 to 10 after that?
And I get this:
Quote:
Hello XXXXX,
Thank you for your response.
The delay is a further 3-5 days on top of the usual 7-10 business days
for processing. In other words, it could be a total of 15 business days
from the date your bank transfer was approved before the funds arrive in
your checking account.
If there's anything else we can help you with, please feel free to ask.
Best of luck at the tables!
Regards,
Jeremy
Full Tilt Poker Support
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I'm pissed. I'm in the middle of playing their Daily Doubles, and I'm like, What's the use of playing, if I can't get my money in a timely fashion?
I've noticed they are not making it on their guaranteed games, falling quite short of the needed players... are they in trouble or something?
I hope they don't pull a neteller on me. I had quite a bit of money tied up there for a long time.