This might be something to post on 2+2, they'll know alot more about it I think.

There are alot of stories about UB and shoddy service, from my experience they've been reliable but they are a bit slow. It took a good few weeks to get a cashout cheque and they are getting reeeeeeeeeeeally slow at updating the rakeback these days. Give them a few days, if you deposited over a weekend that will also slow things down.

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